FAQs

How to place an order?

Simply select your preferred style on the product page and click the "Add To Cart" button. Follow the easy steps to complete your order. We will notify you when your order is being prepared and on its way!

 

How much does shipping cost?

Shipping costs vary based on the destination and the number of items you purchase. You can calculate your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be automatically updated, and your total costs will be displayed.

 

Where do we deliver?

We offer worldwide shipping.

 

Can the order be delivered to multiple addresses?

We do not provide shipping to multiple addresses for a single order. If you want items to be delivered to multiple addresses, please place separate orders for each address.

 

Do you deliver to PO boxes or military APO/FPO addresses?

Yes, we can deliver shipments to PO Boxes and Military APO/FPO addresses.

 

If I am unable to pay with PayPal, what should I do?

If you encounter any issues while making a payment with your debit or credit card, please consider the following suggestions:
1. Verify that all the information provided is correct, including the credit card number, expiration date, CVV code, and billing address.
2. Check your credit or debit account balance to ensure sufficient funds are available.
3. Confirm whether your card is authorized for online transactions or if the default online transaction limit is too low.
4. Try refreshing the page or logging out and then logging back in.
5. Instead of attempting to pay for the same order again, start a new order.
6. If your payment is still declined, contact your bank for further assistance.
Most credit card companies have security measures in place that automatically block international transactions or payments unless cardholders explicitly authorize such transactions.
7. Use your credit or debit card to make payment through PayPal. If you do not have a PayPal account, you can safely and easily use their services as a guest.
8. Consider using a different card for payment.
9. If you have a PayPal account, try making payment through PayPal.

 

If I am unable to pay with PayPal, what should I do?

If you are unable to pay with PayPal:
1. Check with PayPal to see if your account has a transaction limit.
2. As per PayPal's rules, the shipping address and billing address must be in the same country; otherwise, the payment will be declined.
If PayPal still does not work, please attempt payment with a debit or credit card (Visa, MasterCard, Discover and American Express).

 

How can I track the status of my order?

Once your item(s) have been shipped, you will receive a confirmation email containing a tracking number. You can track the status of your order by visiting the following link: https://www.17track.net/en

 

Will I be charged VAT taxes?

After the order reaches its final destination, as determined by the local customs office, you may be required to pay export taxes, duties, and associated customs fees. It is your responsibility to cover these costs and taxes, and they will not be covered by us. Please note that any delays caused by the customs department in your region are beyond our control.

Depending on the destination country, your package may be subject to local customs or VAT charges. We advise you to contact your local customs office for detailed information regarding your country's customs policies.